Blue Cross and Blue Shield of Louisiana Jobs

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Blue Cross and Blue Shield of Louisiana Employee Relations Partner - REMOTE in Baton Rouge, Louisiana

We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite you to apply for a career with Blue Cross.

Please note that effective Jan. 4, 2022, Blue Cross and Blue Shield of Louisiana implemented a policy requiring any employee who enters any of our offices or who interacts in person with anyone for company business purposes to be fully vaccinated for COVID 19, unless legally entitled to a reasonable accommodation related to religious or medical exemptions. At this time, that policy is suspended and vaccination is not required to enter our facilities. Please note this is subject to change at any point in time to ensure compliance with company policy or government mandates and certain client facing roles may have separate protocols.

Residency in or relocation to Louisiana is preferred for all positions.

Open to remote work in Texas and the following regional offices in Louisiana: Lafayette, Lake Charles, Monroe, New Orleans, Shreveport

POSITION PURPOSE

Consults with management staff and employees to advise and/or resolve issues related to employment, employee relations, and employee grievance, employee leaves of absence, and Human Resources policies and procedures. Works with other employee relations staff Human Resource Business Partners and other HR stakeholders, to develop and implement solutions to employee relations issues to enable the organization to maximize employee productivity and morale. Prepares documentation and responses for employment related litigation, EEOC charges and unemployment claims. Accountable for complying with all laws and regulations associated with duties and responsibilities.

NATURE AND SCOPE

  • This role does not manage people

  • This role reports to this job: Director, HR Business Operations

  • Necessary Contacts: In order to effectively fulfill this position the incumbent must be in contact with:Other employee relations staff, all levels of staff within BCBSLA, Labor attorneys, Human Resources Associations and Industry contacts, BCA, other Plans, and consultants.

QUALIFICATIONS

Education

  • Bachelor's degree in Human Resources, Business Administration or related field required

  • Four years of related experience can be used in lieu of a Bachelor’s degree.

Work Experience

  • 4 years of concentrated experience in employee relations investigating, documenting and resolving employee relations matters

  • Experience training on Human Resources-related competencies

Skills and Abilities

  • Must have working knowledge of areas of Human Resources such as FMLA, ADA, Compensation, Recruiting, Benefits, etc. Knowledge of HR regulatory and legal requirements required

  • Must have first-hand experience preparing for employment litigation, responding to unemployment insurance claims, EEOC or DOL

  • Must have excellent human relations, communication, and writing skills, in addition to strong computer skills

  • Proficient organizational and problem solving skills are necessary, as is the ability to work independently

  • Some travel within and out of the state of Louisiana required

Licenses and Certifications

  • PHR or SHRM-CP certification or above preferred

ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS

  • Prepares responses for EEOC charges, employment-related litigation and unemployment claims in order to defend or assist with the defense of the company’s actions in employment related matters.

  • Conducts investigations and facilitates the resolution of employee relations’ matters to minimize employment litigation liability. Reports on data collected in this area, recommends solutions to address employee relations’ issues and maintains documentation that will ensure a proper defense of the Company’s actions.

  • Coordinates employee relations activities with Employee Leave Specialist and HR Business Partners to ensure consistent practices that support defensibility of employee relations activities. Partners with Diversity Inclusion, Talent Management, BCLI and other areas of HR as needed to develop training and other programs to ensure compliance with current laws, regulations and best practices.Consults with management staff, employees, and attorney on disciplinary action and terminations to improve employee relations and/or ensure consistency with employment policies and procedures.

  • Develops and delivers employee relations and/or leave of absence training and/or awareness programs for leaders and employees.

  • Develops and maintains corporate policies and procedures to ensure compliance with current laws, regulations and best practices.

Additional Accountabilities and Essential Functions

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential Functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions

  • Perform other job-related duties as assigned, within your scope of responsibilities.

  • Job duties are performed in a normal and clean office environment with normal noise levels.

  • Work is predominately done while standing or sitting.

  • The ability to comprehend, document, calculate, visualize, and analyze are required.

#LI_RF1

#REMOTE

An Equal Opportunity Employer

All BCBSLA EMPLOYEES please apply through Workday Careers.

PLEASE USE A WEB BROWSER OTHER THAN INTERNET EXPLORER IF YOU ENCOUNTER ISSUES (CHROME, FIREFOX, SAFARI)

Additional Information

Please be sure to monitor your email frequently for communications you may receive during the recruiting process. Due to the high volume of applications we receive, only those most qualified will be contacted. To monitor the status of your application, please visit the "My Applications" section in the Candidate Home section of your Workday account.

If you are an individual with a disability and require a reasonable accommodation to complete an application, please contact recruiting@bcbsla.com for assistance.

In support of our mission to improve the health and lives of Louisianians, Blue Cross encourages the good health of its employees and visitors. We want to ensure that our employees have a work environment that will optimize personal health and well-being. Due to the acknowledged hazards from exposure to environmental tobacco smoke, and in order to promote good health, our company properties are smoke and tobacco free.

Blue Cross and Blue Shield of Louisiana performs background and pre-employment drug screening after an offer has been extended and prior to hire for all positions. As part of this process records may be verified and information checked with agencies including but not limited to the Social Security Administration, criminal courts, federal, state, and county repositories of criminal records, Department of Motor Vehicles and credit bureaus. Pursuant with sec 1033 of the Violent Crime Control and Law Enforcement Act of 1994, individuals who have been convicted of a felony crime involving dishonesty or breach of trust are prohibited from working in the insurance industry unless they obtain written consent from their state insurance commissioner.

Additionally, Blue Cross and Blue Shield of Louisiana is a Drug Free Workplace. A pre-employment drug screen will be required and any offer is contingent upon satisfactory drug testing results.

JOB CATEGORY: Human Resources

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