Blue Cross and Blue Shield of Louisiana Jobs

Job Information

Blue Cross and Blue Shield of Louisiana Security Operations Center Engineer (Remote) in Baton Rouge, Louisiana

We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite you to apply for a career with Blue Cross.

Please note that effective Jan. 4, 2022, Blue Cross and Blue Shield of Louisiana implemented a policy requiring any employee who enters any of our offices or who interacts in person with anyone for company business purposes to be fully vaccinated for COVID 19, unless legally entitled to a reasonable accommodation related to religious or medical exemptions. At this time, that policy is suspended and vaccination is not required to enter our facilities. Please note this is subject to change at any point in time to ensure compliance with company policy or government mandates and certain client facing roles may have separate protocols.

Residency in or relocation to Louisiana is preferred for all positions.


Proactively monitors, analyzes, and responds to infrastructure and application threats to BCBSLA’s network and vulnerabilities to BCBSLA systems. Accountable for complying with all laws and regulations associated with duties and responsibilities.


  • This role does not manage people

  • This role reports to this job: MANAGER, IT-CYBERSECURITY INCIDENT RESPONSE


· Gathers information on assigned problems and consults with others in the department.

· Frequent contact with specialists in other departments.


· Occasional attendance at technical conferences.

· Occasional interaction with product vendors.



  • Bachelor's in Computer Science or equivalent required. Four years of related experience can be used in lieu of a degree. Two years of military experience and training specific to information security may substitute for the degree. CISSP certification will also substitute for the bachelor’s degree

  • Requires knowledge of computing systems.

Work Experience

  • 2 years of related work experience in the information security area. Large scale operations experience preferred

  • · In-depth knowledge of security systems and appliances.· Basic communication skills to coordinate internal education and interaction with internal areas concerning problem status.· Has used current system software management technology and tools.

Skills and Abilities


· Decisions influence operations outside department - especially applications areas.

· Recommends alternatives and priorities.

· Participates in project planning.

· Performs with some technical direction.

· Estimates and plans own work ensuring objectives, schedules and cost of assigned segment of project are met.


· Keeps current with trends and new technologies as it relates to the security area.

· Generates ideas for improving work processes.

· Monitor and evaluate security environment using host and network intrusion detection systems, firewall tools, network and vulnerability scanners.

· Utilize log monitoring and consolidation software.

Licenses and Certifications

  • Information Security Industry certification preferred (e.g. ISC2, GIAC, ISACA).



Apply techniques for detecting host and network-based intrusions using intrusion detection technologies.

Interpret the information collected by network tools.

Characterize and analyze network traffic to identify anomalous activity and potential threats to network resources.

Maintain awareness of trends in security regulatory, technology, and operational requirements.

Gather required information to determine and differentiate between false positives and intrusion attempts.


Demonstrates effective and timely communication to stakeholders, management, teams and vendors as applicable regarding status, issues, procedures, and processes during the incident handling process.

Excellent oral and written communication skill


Supports on-call functions as required.

Supports and assists teammates in achieving the goals of the organization.

Additional Accountabilities and Essential Functions

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential Functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions

  • Perform other job-related duties as assigned, within your scope of responsibilities.

  • Job duties are performed in a normal and clean office environment with normal noise levels.

  • Work is predominately done while standing or sitting.

  • The ability to comprehend, document, calculate, visualize, and analyze are required.


An Equal Opportunity Employer

All BCBSLA EMPLOYEES please apply through Workday Careers.


Additional Information

Please be sure to monitor your email frequently for communications you may receive during the recruiting process. Due to the high volume of applications we receive, only those most qualified will be contacted. To monitor the status of your application, please visit the "My Applications" section in the Candidate Home section of your Workday account.

If you are an individual with a disability and require a reasonable accommodation to complete an application, please contact for assistance.

In support of our mission to improve the health and lives of Louisianians, Blue Cross encourages the good health of its employees and visitors. We want to ensure that our employees have a work environment that will optimize personal health and well-being. Due to the acknowledged hazards from exposure to environmental tobacco smoke, and in order to promote good health, our company properties are smoke and tobacco free.

Blue Cross and Blue Shield of Louisiana performs background and pre-employment drug screening after an offer has been extended and prior to hire for all positions. As part of this process records may be verified and information checked with agencies including but not limited to the Social Security Administration, criminal courts, federal, state, and county repositories of criminal records, Department of Motor Vehicles and credit bureaus. Pursuant with sec 1033 of the Violent Crime Control and Law Enforcement Act of 1994, individuals who have been convicted of a felony crime involving dishonesty or breach of trust are prohibited from working in the insurance industry unless they obtain written consent from their state insurance commissioner.

Additionally, Blue Cross and Blue Shield of Louisiana is a Drug Free Workplace. A pre-employment drug screen will be required and any offer is contingent upon satisfactory drug testing results.

JOB CATEGORY: IT, Telecom & Internet