Blue Cross and Blue Shield of Louisiana Jobs

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Blue Cross and Blue Shield of Louisiana Senior Cloud/Azure Engineer (Remote) in Baton Rouge, Louisiana

We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite you to apply for a career with Blue Cross.

Please note that effective Jan. 4, 2022, Blue Cross and Blue Shield of Louisiana implemented a policy requiring any employee who enters any of our offices or who interacts in person with anyone for company business purposes to be fully vaccinated for COVID 19, unless legally entitled to a reasonable accommodation related to religious or medical exemptions. At this time, that policy is suspended and vaccination is not required to enter our facilities. Please note this is subject to change at any point in time to ensure compliance with company policy or government mandates and certain client facing roles may have separate protocols.

Residency in or relocation to Louisiana is preferred for all positions.

POSITION PURPOSE

Design, configuration, and operation of cloud infrastructure, including storage systems, networking, PaaS, IaaS, resource management. Responsible for ongoing infrastructure and process improvements, including the application of industry best practices. Design and execution of complex automation routines using multiple automation engines (Ansible, Azure Automation, Cloud Formation). Plans, installs, monitors and maintains the integrity, security, availability, reliability and performance of primary and auxiliary cloud architecture for corporate computerized systems as related to infrastructure software/hardware; provides an extended level of technical support and timely assistance to clients of cloud based computerized systems; evaluates, tests, and recommends new cloud system products. Accountable for complying with all laws and regulations that are associated with duties and responsibilities

NATURE AND SCOPE

  • This role does not manage people

  • This role reports to this job: MANAGER, CLOUD INFRASTRUCTURE ENGINEERING

Necessary Contacts: INSIDE RELATIONSHIPS:

Presents and recommends priorities, hardware, systems, design changes and technical alternatives to users and management.

Provides technical advice to management and frequently participates as technical advisor and consultant in management decisions.

Recognized as an authority inside own organization.

Must be able to understand the requirements of multiple departments, identify and negotiate trade-offs to gain management agreement with proposed recommendations.

Must have ability to identify and effectively present the advantages of leveraging cloud infrastructure.

Works with counterparts in development areas to recommend and negotiate approaches, problem resolution and/or changes.

OUTSIDE RELATIONSHIPS:

Attends technical conferences.

Provides counseling to client personnel on request.

Participates in vendor negotiations and meetings.

QUALIFICATIONS

Education

  • Bachelor's in Computer Science or equivalent. Four years of related work experience can be used in lieu of a degree.

Work Experience

4 years of extensive experience in professional systems, storage systems in one or more of the following areas of specialty as specified:

Linux operating system software (Red Hat Linux preferred)

Microsoft Azure PaaS and IaaS

Virtual Infrastructure (VMware or HyperV)

Research and development application and system software

Network/server/telecommunications systems software

Skills and Abilities

  • Has used current system software management technology and tools.

  • Cloud experience, preferably in Azure.

  • Experience with monitoring systems. , automation software (e.g., Puppet, cfengine, Chef)., configuration management software (e.g., Satellite)

  • scripting skills (e.g., shell scripts, Perl, Ruby, and Python).

  • Networking knowledge.

  • Must have excellent verbal and written communication skills and be comfortable working in a cross-functional environment.

  • Must have demonstrated experience defining and resolving product or project problems and issues along with analyzing business requirements and evaluating alternatives.

  • Must have demonstrated experience contributing to the development of strategy and architecture along with providing technical advice to management and recommending approaches and solutions to complex problems.

DECISION MAKING:

With minimal direction, designs, defines, and installs system components of a major system or subsystem.

Develops functional specifications, identifies external program interactions, recommends hardware/software design changes and cost/function trade-offs.

Presents status and technical alternatives to management.

Decisions influence operations outside department - especially applications areas.

Recommends alternatives and priorities.

Participates in project planning.

Estimates and plans own work ensuring objectives, schedules and cost of assigned segment of project are met.

ANALYTICAL & CREATIVE:

Analyzes and develops detailed approaches to determine the most efficient systems and programming approach on complex applications and systems that require extensive problem definition.

High degree of analytical ability to analyze project objectives and develop requirements.

Keeps current with improvements in programming/analysis techniques and applies as appropriate.

Must achieve optimum performance within time and cost objectives.

Contributes to the development of new programming/analysis concepts and improvement of existing techniques.

Licenses and Certifications

  • None Required

ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS

  • Installs and maintains cloud-based applications, systems, or associated infrastructures

  • Analyses and defines business requirements to determine specifications and standards; proposes and develops solutions

  • Deploy, and administer computing services in various Cloud Infrastructure providers in Amazon AWS and Microsoft Azure

  • Install, configure, test and maintain cloud operating systems, storage systems, backup systems, application software and system management tools

  • Proactively ensure the highest levels of systems and infrastructure availability

  • Engineer and perform capacity management for infrastructure solutions and services

  • Monitors system uptime and performance, troubleshooting and resolving errors

  • Expert level experience with server-level operating systems (Windows & Linux), facilitating high-level engineering, architectural design and support

  • Maintain security, backup, and redundancy strategies

  • Provide technical support and troubleshoot problems on local area networks (LAN)

  • Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks

  • Participate in the design of information and operational support systems

  • Provide 2nd and 3rd level support

  • Liaise with vendors and other IT personnel for problem resolution

  • Interact with the customers and users to develop design requirements for projects

  • Provides technical advice for assigned clients to meet client needs and expectations

  • Understands IT Departmental Goals and Objectives and delivers work products to contribute to those goals

Additional Accountabilities and Essential Functions

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential Functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions

  • Perform other job-related duties as assigned, within your scope of responsibilities.

  • Job duties are performed in a normal and clean office environment with normal noise levels.

  • Work is predominately done while standing or sitting.

  • The ability to comprehend, document, calculate, visualize, and analyze are required.

#LI-Remote

#LI_DB1

#IND

An Equal Opportunity Employer

All BCBSLA EMPLOYEES please apply through Workday Careers.

PLEASE USE A WEB BROWSER OTHER THAN INTERNET EXPLORER IF YOU ENCOUNTER ISSUES (CHROME, FIREFOX, SAFARI)

Additional Information

Please be sure to monitor your email frequently for communications you may receive during the recruiting process. Due to the high volume of applications we receive, only those most qualified will be contacted. To monitor the status of your application, please visit the "My Applications" section in the Candidate Home section of your Workday account.

If you are an individual with a disability and require a reasonable accommodation to complete an application, please contact recruiting@bcbsla.com for assistance.

In support of our mission to improve the health and lives of Louisianians, Blue Cross encourages the good health of its employees and visitors. We want to ensure that our employees have a work environment that will optimize personal health and well-being. Due to the acknowledged hazards from exposure to environmental tobacco smoke, and in order to promote good health, our company properties are smoke and tobacco free.

Blue Cross and Blue Shield of Louisiana performs background and pre-employment drug screening after an offer has been extended and prior to hire for all positions. As part of this process records may be verified and information checked with agencies including but not limited to the Social Security Administration, criminal courts, federal, state, and county repositories of criminal records, Department of Motor Vehicles and credit bureaus. Pursuant with sec 1033 of the Violent Crime Control and Law Enforcement Act of 1994, individuals who have been convicted of a felony crime involving dishonesty or breach of trust are prohibited from working in the insurance industry unless they obtain written consent from their state insurance commissioner.

Additionally, Blue Cross and Blue Shield of Louisiana is a Drug Free Workplace. A pre-employment drug screen will be required and any offer is contingent upon satisfactory drug testing results.

JOB CATEGORY: IT, Telecom & Internet

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