Blue Cross and Blue Shield of Louisiana Jobs

Job Information

Blue Cross and Blue Shield of Louisiana Senior Domain Architect (FACETS) - Remote in Baton Rouge, Louisiana

We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite you to apply for a career with Blue Cross.

Please note that effective Jan. 4, 2022, Blue Cross and Blue Shield of Louisiana implemented a policy requiring any employee who enters any of our offices or who interacts in person with anyone for company business purposes to be fully vaccinated for COVID 19, unless legally entitled to a reasonable accommodation related to religious or medical exemptions. At this time, that policy is suspended and vaccination is not required to enter our facilities. Please note this is subject to change at any point in time to ensure compliance with company policy or government mandates and certain client facing roles may have separate protocols.

Residency in or relocation to Louisiana is preferred for all positions.

This position is remote with expectation to only come to the office for quarterly meetings.


Guided by BCBSLA’s Reference Architecture, Standards, and Corporate Strategy the Senior Domain Architect is responsible for guiding of a domain’s technical roadmap to support future business and technical projects. Ensuring sound, sustainable and economically viable design, striking the right balance between enterprise and functional needs in full alignment with and support of BCBSLA Application and Technology Portfolios, Enterprise Data Sourcing Model with a focus on increased operational efficiency, reliability, predictability and long-term economic viability while reducing technical debt. Accountable for complying with all laws and regulations associated with duties and responsibilities.

Acts as a solution and technical adviser developing and aligning solutions to business strategies. Performs advanced technical and data studies, evaluations, applications development, proof of concept, and solutions to facilitate improvements in information solution process and quality regarding Facets systems and systems integrated to the core Facets system. Provides leadership and mentoring for change management including controls to ensure success as well as advising on quality assurance. Provides support and advice other technical resources including members of the technical architecture team.


  • This role does not manage people

  • This job reports to: Departmental Leadership

  • Necessary Contacts: do this job effectively the incumbent has to be in contact with:All levels of BCBSLA personnel, Blue Cross and Blue Shield Association, other Blue Plans, and a limited number of external community/industry organizations.



  • Bachelor's Computer Science, Information Science, Analytics or other technical programs including mathematics, applied physics or similar discipline required

  • Four years of related experience can be used in lieu of a Bachelor’s degree.

Work Experience

  • 4 years technical leadership and hands-on technology implementation to include four years’ experience in software development, DevSecOps engineering, systems administration, systems architecture, or data management required

  • Requires advanced knowledge of Enterprise Architecture practice, ALM, software development best practices and standards, and demonstrable experience in leading business application solution design, and implementation of complex business initiatives.

Must have expertise in one of the following domains:

Data Architecture

Data Delivery

Data Governance

Integration Architecture

Infrastructure Architecture

Cloud Computing Architecture

Digital & Digital Marketing Architecture

Security Architecture

Healthcare Core Administrative Systems

Enterprise Provider Management Systems

Care & Disease Management Systems

Enterprise Resource Planning - Finance or Human Resources

Enterprise Customer Relationship Management





Facets experience

Healthcare industry experience

Understanding of infrastructure and security requirements, such as HIPAA preferred.

TOGAF certifications or like

ITIL certifications

Vendor certifications

Skills and Abilities

Additional advanced skills in the following areas:

Excellent interpersonal skills in areas such as teamwork, facilitation and negotiation

Strong leadership skills

Excellent analytical and technical skills

Strong written and verbal communication skills

Excellent planning and organizational skills

Ability to understand the long-term ("big picture") and short-term perspectives of situations

Ability to estimate the financial impact of alternatives

Ability to apply multiple technical solutions to business problems

Ability to quickly comprehend the functions and capabilities of new technologies

Knowledge of many, if not most, aspects of an Enterprise Target Architecture

Knowledge of information principles and processes

Basic knowledge of financial models and budgeting

Understanding of network and security architecture

Understanding of the political climate of the enterprise, and how to respond to political challenges

Licenses and Certifications

  • None Required


  • Have Accountability and/or Responsibility to following key operational Deliverables:

  • Develop and maintain domain’s roadmap

  • Support of solution architects

  • Collaboration with enterprise business architects

  • Collaboration with business owners at all levels, transforming business requirements into solutions

  • Facilitation of deep-dive technical discussions around design and an intellectual curiosity to always keep your technical skills current while maintaining a pulse on industry trends

  • Exposes data to support metrics associated with Domain Architecture practice to demonstrate increasing maturity and value

  • Understanding business application and industry trends in relation to the Payer Market, identifying, building a business case for and socializing select and relevant innovation opportunities with likelihood of success, and performing POC as warranted

  • Architecture SME (and designated Chair as needed) for Architecture Review Board (ARB) and facilitation of review, impact analysis, documentation, recommendation and formal publication of BCBSLA Technical Standards and measurement of adherence to these Standards

  • Provide architectural leadership for development efforts by integrating various technologies such as web applications, relational databases, information security, servers, networking, etc

  • Provide high-level analysis and design reviews to solve conceptual problems and avoid duplication of efforts of same errors within different applications.

  • Work with vendors to integrate their technologies within organization's structure

  • Evaluate new technologies and recommend extension, expansion, and update of technology standards, practices, and methodologies

  • Creation of guiding principles and standards to guide engineers and the enterprise for the domain

Responsible for architecture, planning, creating design specifications, implementing improvements, conducting tests, and troubleshooting the interfaces and extensions to ensure efficient, accurate, and quality configuration of the company’s core and integrated systems. Also responsible for the planning, design specifications, improvements, tests, and troubleshooting of reports, the production of ad-hoc reports, and the technical review and analysis of software fixes, patches, upgrades, and releases to the company’s core and/or integrated systems.

Keeps up-to-date with appropriate technology and solutions and shares knowledge to maintain optimal and mutually beneficial solution design and implementation, and achievement of service and support expectations.

Responds to, and provides resolutions for, core and integrated system inquiries in accordance with the Systems Development Life Cycle methodology to ensure business continuity and further the company’s goals.

Documents, validates, and/or prepares for coding the technical design specifications for interfaces, reports, and/or software fixes to ensure efficient, accurate, and quality configuration of the company’s core and integrated systems.

Develops, maintains, and/or approves appropriate documentation to support identified record-keeping and change control of core and integrated systems configuration and design, as well as the training and development of another analyst to support the core or integrated systems.

As a SR:

  • Communicates frequently with development teams to create, maintain and evolve the enterprise architecture framework and methodology around the core (Facets/CRM) system data.

  • Maintains knowledge of BCBSLA’s business plan and departmental strategic, tactical and operational plans as the core system feeds all other systems.

  • Aligns and supports strategic business plans, departmental goals around core systems.

  • Defines, documents and makes recommendations for implementing strategic projects based on future business requirements. (Facets, workflow/CRM).

  • Supports development of integration/interface strategies to 3rd party products and/or BCBS business entities with core systems—ClaimCheck, Provider Data Manager, Medimpact, ESI.

  • Applies application, data, infrastructure and process knowledge expertise of current and future-state architectures to projects.

  • Participates, on request, with IT staff to guide operational improvements.

  • As a trusted advisor, provides technical leadership and consulting on information technology strategy, operational challenges and key projects.

  • Defines and documents architecture governance processes.

  • Reviews current and proposed IT projects with business strategy projects

Additional Accountabilities and Essential Functions

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential Functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions

  • Perform other job-related duties as assigned, within your scope of responsibilities.

  • Job duties are performed in a normal and clean office environment with normal noise levels.

  • Work is predominately done while standing or sitting.

  • The ability to comprehend, document, calculate, visualize, and analyze are required.


An Equal Opportunity Employer

All BCBSLA EMPLOYEES please apply through Workday Careers.


Additional Information

Please be sure to monitor your email frequently for communications you may receive during the recruiting process. Due to the high volume of applications we receive, only those most qualified will be contacted. To monitor the status of your application, please visit the "My Applications" section in the Candidate Home section of your Workday account.

If you are an individual with a disability and require a reasonable accommodation to complete an application, please contact for assistance.

In support of our mission to improve the health and lives of Louisianians, Blue Cross encourages the good health of its employees and visitors. We want to ensure that our employees have a work environment that will optimize personal health and well-being. Due to the acknowledged hazards from exposure to environmental tobacco smoke, and in order to promote good health, our company properties are smoke and tobacco free.

Blue Cross and Blue Shield of Louisiana performs background and pre-employment drug screening after an offer has been extended and prior to hire for all positions. As part of this process records may be verified and information checked with agencies including but not limited to the Social Security Administration, criminal courts, federal, state, and county repositories of criminal records, Department of Motor Vehicles and credit bureaus. Pursuant with sec 1033 of the Violent Crime Control and Law Enforcement Act of 1994, individuals who have been convicted of a felony crime involving dishonesty or breach of trust are prohibited from working in the insurance industry unless they obtain written consent from their state insurance commissioner.

Additionally, Blue Cross and Blue Shield of Louisiana is a Drug Free Workplace. A pre-employment drug screen will be required and any offer is contingent upon satisfactory drug testing results.

JOB CATEGORY: IT, Telecom & Internet