Blue Cross and Blue Shield of Louisiana Jobs

Job Information

Blue Cross and Blue Shield of Louisiana Senior Organizational Learning Consultant in Baton Rouge, Louisiana

We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite you to apply for a career with Blue Cross.

Please note that effective Jan. 4, 2022, Blue Cross and Blue Shield of Louisiana implemented a policy requiring any employee who enters any of our offices or who interacts in person with anyone for company business purposes to be fully vaccinated for COVID 19, unless legally entitled to a reasonable accommodation related to religious or medical exemptions. At this time, that policy is suspended and vaccination is not required to enter our facilities. Please note this is subject to change at any point in time to ensure compliance with company policy or government mandates and certain client facing roles may have separate protocols.

Residency in or relocation to Louisiana is preferred for all positions.

As the Senior Organizational Learning Consultant, you will leverage your skills to deliver and facilitate programs and plans through activities that are strategically linked to the organization's mission and vision. As the owner of such programs, you will collaborate with leadership and stakeholders to support the design and implementation of talent management programs that drive company values, increase employee engagement and accelerate performance. You will play a key role in creating meaningful and impactive experiences throughout the organization to drive business results


  • This role does not manage people

  • This role reports to this job: MANAGER, TALENT DEVELOPMENT

  • Necessary Contacts: In order to effectively fulfill this position's duties, the incumbent must be in contact with all levels of the organization.



  • Bachelor's Degree in organizational development, I/O psychology, organizational behavior, human resources, learning and development, instructional design, leadership development or related field required.

  • Master's Degree preferred

  • Four years of related experience can be used in lieu of a Bachelor’s degree.

Work Experience

  • 4 years of demonstrated experience in the following areas: leadership development, training and development, facilitation, organizational development, human resource consultation or related experience that supports development, implementation and/or coaching in leadership and workforce development.

  • Experience in the development of virtual, classroom and blended learning training, adult learning methodologies and leadership development principles required.

  • Demonstrated experience with adult learning principles, learning and development life cycle and evaluation of learning programs required.

  • Proven experience communicating, presenting and delivering engaging learning experiences to all levels of management including senior executives required.

  • Experience in planning and executing initiatives and programs with the ability to partner, influence and negotiate with stakeholders at the strategic level and execute effectively at the tactical level required.

  • Must have experience with implementing enterprise-wide learning and development programs, with defined outcomes and demonstrating results.

  • Must have experience in facilitation, consulting, coaching, training needs analysis, design and delivery.

  • Experience with 360 and other assessments preferred.

  • Experience in working with learning technology and management systems preferred.

Skills and Abilities

  • Proficient with experience in design systems and web-based collaborative platforms.

  • Strong facilitation skills and demonstrated experience training professionals up to senior management level in both live in-person and live-virtual environments.

  • Demonstrated ability communicating, presenting and delivering engaging learning experiences to all levels of management including senior executives.

  • Excellent client relationship skills, verbal and written communication.

  • Must be able to partner with all levels of leadership (front line, middle and executive).

  • Proficient organization, prioritization, analytical and problem-solving skills are required.

  • Must be able to work independently to identify internal and/or external resources, manage multiple projects, project plans and adapt to change.

  • Possess exceptional problem-solving skills, strong written and verbal communication skills, and attention to detail.

  • Proficiency using Office365 (e.g., Word, Excel, Outlook, PowerPoint, Teams) and web-based collaborative platform (e.g., SharePoint, Teams)

Licenses and Certifications

  • ATD, CPLP and/or SPHR/PHR preferred.


  • Leverage the instructional design process to conduct needs assessments, develop learning objectives, design learning content and measure effectiveness of leadership development programs.

  • Refine development approach and continuously improve learning outcomes by using an outcome-based learning measurement approach. Track, measure, and analyze learning effectiveness.

  • Develop learning resources, applying innovation and design skills to create engaging leadership development content and resources that enable behavior change.

  • Conduct research to identify best practices and industry trends related to leadership development including: leadership trends, program content, learning theory and program design and delivery.

  • Lead and/or support the delivery and facilitation of leadership programs to include: Live in-person and virtual presentations, group discussions, individual and group activities and leadership forums.

  • Partner with others on the Organizational Effectiveness team to create instructional resources and course materials for employee development programs, as needed.

  • Accountable for complying with all laws and regulations associated with duties and responsibilities.

Additional Accountabilities and Essential Functions

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential Functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions

  • Perform other job-related duties as assigned, within your scope of responsibilities.

  • Job duties are performed in a normal and clean office environment with normal noise levels.

  • Work is predominately done while standing or sitting.

  • The ability to comprehend, document, calculate, visualize, and analyze are required.


An Equal Opportunity Employer

All BCBSLA EMPLOYEES please apply through Workday Careers.


Additional Information

Please be sure to monitor your email frequently for communications you may receive during the recruiting process. Due to the high volume of applications we receive, only those most qualified will be contacted. To monitor the status of your application, please visit the "My Applications" section in the Candidate Home section of your Workday account.

If you are an individual with a disability and require a reasonable accommodation to complete an application, please contact for assistance.

In support of our mission to improve the health and lives of Louisianians, Blue Cross encourages the good health of its employees and visitors. We want to ensure that our employees have a work environment that will optimize personal health and well-being. Due to the acknowledged hazards from exposure to environmental tobacco smoke, and in order to promote good health, our company properties are smoke and tobacco free.

Blue Cross and Blue Shield of Louisiana performs background and pre-employment drug screening after an offer has been extended and prior to hire for all positions. As part of this process records may be verified and information checked with agencies including but not limited to the Social Security Administration, criminal courts, federal, state, and county repositories of criminal records, Department of Motor Vehicles and credit bureaus. Pursuant with sec 1033 of the Violent Crime Control and Law Enforcement Act of 1994, individuals who have been convicted of a felony crime involving dishonesty or breach of trust are prohibited from working in the insurance industry unless they obtain written consent from their state insurance commissioner.

Additionally, Blue Cross and Blue Shield of Louisiana is a Drug Free Workplace. A pre-employment drug screen will be required and any offer is contingent upon satisfactory drug testing results.

JOB CATEGORY: Human Resources