Blue Cross and Blue Shield of Louisiana Jobs

Job Information

Blue Cross and Blue Shield of Louisiana Systems Configuration Engineer in Baton Rouge, Louisiana

We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite you to apply for a career with Blue Cross.


The Systems Configuration Engineer is primarily responsible for the implementation of solutions which result in efficient, accurate, and quality configuration of the company’s core and integrated systems. Work cross-functionally across divisions facilitating the decision-making process by identifying, selecting, and modeling solutions to meet needs, goals, and metrics. This role is responsible for the mid-level complexity of the design, build, documentation, and testing in addition to ensuring the timely configuration and implementation of selected solutions.


  • This role does not manage people

  • This job reports to: Departmental Leadership

  • Necessary Contacts: All levels of management including senior management, departmental management, team members, and vendors.



  • Bachelor's in Computer Science, ISDS, Business Management or related field is required

  • Four years of related experience can be used in lieu of a Bachelor’s degree.

Work Experience

  • 2 years of application development, programming, or configuration is required

  • 2 years of database technologies experience, such as SQL, is required

  • Experience can run concurrently

Skills and Abilities

  • Demonstrated proficiency in business/systems analysis for software systems including requirements gathering and development of formal business, process, and system requirements is required

  • Strong proficiency in Excel and applications such as MS SharePoint, Office 365 and/or Teams is preferred

  • Must have strong written and verbal communication skills

  • Demonstrated ability to analyze and solve logical problems is required

  • Must be able to work as an individual contributor as well as a member of a collaborative team

  • Demonstrated proficiency in quality assurance of software systems including development and execution of detailed test cases and proper process controls required to ensure quality of configuration of the core software systems

  • Basic knowledge and experience in healthcare industry is preferred

  • Business analysis, Six Sigma or other process improvement experience is preferred

  • Experience in training junior resources is preferred

Licenses and Certifications

  • None Required


  • Act as a liaison between the department and business units for the development and implementation of new systems and enhancement of existing systems.

  • Performs systematic analysis and determination of business requirements to address specific business needs.

  • Analyzes business needs to determine optimal means of meeting those goals.

  • Translation of basic business needs into formal business, process, and system requirements.

  • Represents team in project meetings for corporate or departmental projects documenting business requirements and clearly communicating them back to the team and leadership.

  • Provides support for software configuration testing and quality assurance to ensure successful implementation of software configuration

  • Develops test plans.

  • Develops and executes unit testing via SQL queries or other tools ensuring the quality of configuration.

  • Performs analysis of testing results.

  • Resolves configuration defects.

  • Ensures proper controls are established and maintained over test and production systems to ensure quality of system configuration and processing.

  • Responsible for accurate and quality configuration of the company’s core and integrated systems.

  • Modifies or implements new configurations to computer systems and software packages.

  • Develops SQL queries to extract and analyze data to determine required configuration changes.

  • Recommends and implements configuration changes to improve the overall efficiency of systems processing.

  • Utilizes database and custom tools to assist with rapid implementation of configuration.

  • Provides technical leadership to the team and assist management.

  • Provides configuration mentoring of associates, engineers, and analysts.

  • Manages the work inventory of a small team of resources supporting day-to-day functions.

Additional Accountabilities and Essential Functions

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential Functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions

  • Perform other job-related duties as assigned, within your scope of responsibilities.

  • Job duties are performed in a normal and clean office environment with normal noise levels.

  • Work is predominately done while standing or sitting.

  • The ability to comprehend, document, calculate, visualize, and analyze are required.


An Equal Opportunity Employer

All BCBSLA EMPLOYEES please apply through Workday Careers.


Additional Information

Please be sure to monitor your email frequently for communications you may receive during the recruiting process. Due to the high volume of applications we receive, only those most qualified will be contacted. To monitor the status of your application, please visit the "My Applications" section in the Candidate Home section of your Workday account.

If you are an individual with a disability and require a reasonable accommodation to complete an application, please contact for assistance.

Blue Cross and Blue Shield of Louisiana performs background and pre-employment drug screening after an offer has been extended and prior to hire for all positions. As part of this process records may be verified and information checked with agencies including but not limited to the Social Security Administration, criminal courts, federal, state, and county repositories of criminal records, Department of Motor Vehicles and credit bureaus. Pursuant with sec 1033 of the Violent Crime Control and Law Enforcement Act of 1994, individuals who have been convicted of a felony crime involving dishonesty or breach of trust are prohibited from working in the insurance industry unless they obtain written consent from their state insurance commissioner.

Additionally, Blue Cross and Blue Shield of Louisiana is a Drug Free Workplace. A pre-employment drug screen will be required and any offer is contingent upon satisfactory drug testing results.

JOB CATEGORY: IT, Telecom & Internet